Alila Ventana Big Sur

We just returned from a 2 night stay at Alila Ventana Big Sur and it lived up to all expectations! It was beautiful and serene. Very quiet and perfect for a weekend of relaxation. The service was exceptional, we had the most delicious meals at Sur House Restaurant. It was the perfect weekend away for my husband and I to celebrate our anniversary.

My wife and I stayed at Alila Ventana Big Sur for a week, enough to experience nearly everything and develop a well-rounded opinion. The setting is beautiful, and we tried many activities like falconry, axe throwing, guided hikes, beekeeping, and the Forager’s Trail. Falconry was the highlight and was done exceptionally well. After a few days, the resort felt repetitive. Outside of the scheduled activities, there is very little to do, so we explored off-property for more variety. Dining became monotonous; breakfast lacked variety, and some dinner dishes repeated. Service was good but not exceptional; details that define luxury hospitality were missing. The biggest disappointment was poor soundproofing. We heard staff working outside our villa, and noise from above, so we requested a room change after one night. Top-floor rooms are recommended. We also found out the complimentary Volvo XC90 loaner, a unique perk, is gone, reducing the resort’s appeal. Overall, the scenery is stunning, with memorable experiences like falconry. But after a week, the resort felt limited. I expected more variety, better soundproofing, attentive service, and engaging experiences throughout. The property is at the bottom of our list.

Pure secluded luxury from the moment you arrive. Alila Ventana Big Sur feels like a true escape, surrounded by nature and completely peaceful. One of my favorite parts was stepping out onto the balcony in the morning, taking in the fresh air and the sounds of the forest it’s such a calming way to start the day. The soaking tub was perfect for unwinding, adding to the whole relaxed, spa-like experience. And the hot tub overlooking the mountains? Unreal. The views are absolutely breathtaking and make it so easy to just slow down and enjoy the moment. The staff were all incredibly pleasant and attentive without being overbearing, which really elevated the stay. The restaurant is just as stunning, with gorgeous views and amazing food that matches the setting. If you’re looking for a peaceful, luxurious retreat where you can truly disconnect, this place delivers on every level.

We booked here on Hyatt points, and were thrilled from our stay from start to finish. We were celebrating many things and our room was upgraded and every meal was so special. The location and amenities were wonderful. Do not skip eating at the SUR house. I wanted to especially call out Nina at the restaurant, the front desk staff and cleaning folks for being EXCEPTIONAL.

Wow this place is beautiful! The staff is all so very friendly and the food was delicious! The hot tub with the redwoods view was my favorite area! Rachel by the main pool area was fantastic! She was attentive, thoughtful and helpful. She definitely stood out from the rest in the best possible way! People kind and friendly like Rachel make me want to go back again & again. I will say one thing to consider is the workers on the golf carts need to slow down around corners! I almost got hit by a man speeding by the main lobby around the corner. And another time I seen a women almost get hit by a women driving one. In busy walking areas low speed should be ideal. I still gave a 5 because we had such an amazing time and the staff was outstanding Especially Rachel!