Charles Krug Winery

Really great experience doing the tour and tasting! Great history of the vineyard and awesome selection of wine and charcuterie pairings included with the tour! Our tour & tasting guide was super friendly, attentive and generous. The grounds were beautifully kept up, super peaceful and they host events throughout the year! Would completely recommend as a must to visit to Napas oldest vineyard!

We had a fabulous afternoon on Mother's day. The experiences were different from the past visits. As we checked in for our picnic table, we were greeted by one of the staff in the tasting room with welcoming sparkling drink, then we went outside to choose our picnic tables (the cabanas required prepaid reservation with minimum purchase). Our host/wine embassador Gustavo came, he switched us into one of the cabanas that had no reservation for the day, how thoughtful. We ordered pizzas and wines by the bottle from the menu, alongside with cheese and charcuterie plate. Gustavo did not rush us, he let us take our time to decide what to order, while he went to take care of the other guests in another cabana for their wine tasting orders. We had four different pizzas, the last one was secret recipe because they ran out the mushrooms for their seasonal flavor, so I asked them to replace the mushrooms with available veggies and created a "secret recipe" pizza. The wines, we had their Rosé and Chardonnay, my favorite was the Rosé, fruity, sweeter than the Chardonnay while still had its crisp and refreshing characters, it was an excellent picnic wine, went very well with the food. Gustavo was a fantastic host, he loved to mingle with his guests, not only he was very knowledge with the wines, the history of the winery, he was also knowing the wildlife in the area, he was showing us the mating crow on the tree, a jack rabbit that just went by (and I found it later). Gustavo also brought us his favorite Zinfandel port wine to taste, it was silky smooth with clean sweetness that did not stick in the throat, a fruity dessert wine, Gustavo not only introduced a California local wine, also a relaxing ending to a picnic. When we checked out in the tasting room, I asked about their Vintage selection to impress a friend who drinks Opus One, he intoduced the "Generations", which was a polished Bordeaux style Napa tradition, it was silky smooth, no heavy alcohol, it was very easy drinkable than the other Bordeaux style wines. "Generations" was really created by Modavi's newest generation. The wine was created to honor and represent the newer generations of the Mondavi family who continued the family’s Napa Valley winemaking legacy. Also the grapes of this wine was estate grown and harvest on-site, with an affordable price $85, this wine is best to impress a serious wine drinker with a rich Napa Valley wine history to tell. Good choice Gustavo! Overall, what a great experience, warm and welcoming hospitality. We always like to come to this winery, but this recent visit was far better than the past visits we had there. Points taken one was the reservation system if they could include the picnic tables, I had to go through emails to reserve it, due to it had first come first serve basic, but for a group wanted to secure a picnic table in case the place gets busy and tables filled up upon arrival, it still needs a reservation system, also better monitoring....just my thought.

Charles Krug Winery is simply unforgettable! As a Sacramento wedding photographer, I’ve had the pleasure of photographing a beautiful wedding here, and every time I look back at the photos, I’m blown away by the combination of history, elegance, and natural beauty. The vineyards, classic architecture, and timeless interiors create the perfect backdrop for romantic, cinematic wedding photos. What really sets Charles Krug apart is how effortlessly everything comes together—the team is professional, welcoming, and truly committed to making every wedding feel personal and seamless. If you’re dreaming of a Napa wedding that’s both iconic and intimate, this is absolutely the place to be.

We were lucky enough to visit Charles Krug while exploring on the Napa Valley Wine Train during our April 2026 trip. Charles Krug is undoubtedly a historic visit and should be added to your itinerary! The vineyard is exquisite and the layout of the property is beyond impressive. Being there with a large group ourselves, I'm confident in their ability to host special events, business meetings, or large-scale groups. They have a large selection of merchandise and an easy process for shipping their delicious wines home! Thank you for being an unexpected favorite from our trip. Our tasting menu was refreshing and we look forward to placing another order with Krug soon!

Update 4/18: Thank you for the response, but this reads like a standard template rather than a real attempt to address what happened. There were no specific explanations, no acknowledgment of the long wait time (over an hour between pours), and no concrete steps or follow up offered. I’m more interested in seeing actual changes or accountability than a well written apology —————— Original post: Very disappointing experience. We came for a wine tasting and the service was extremely inconsistent. Our server, Kim, was warm and attentive only when serving the first glass. After that, we were essentially ignored. It took over 1 hour and 15 minutes to complete a four glass tasting, with long gaps between each pour. Every time she returned, she simply named the wine, poured it, and left immediately. There was no explanation, no engagement, and no follow up. What made this worse was that she was clearly checking on other tables regularly, so it was not a matter of being too busy. The lack of attention felt selective. Right before we were about to leave, she suddenly became very attentive and asked how everything was. This felt insincere and came too late. We still left a reasonable tip, but the overall experience was frustrating and disappointing. For comparison, the next three wineries we visited that day all provided consistently warm and attentive service. Based on this experience, I would recommend choosing other wineries with better service standards. Another star for the wine quality is fairly ok.