Mandarin Oriental, Boston

The Mandarin Boston is the epitome of luxury and relaxation! I visit the area often to see my niece and nephew, but I always come a day early to enjoy The Mandarin. I love to sit in the lobby with a cup of coffee and people watch. I always bring a book and look forward to reading and appreciate my room. Lunch, dinner and breakfast from Gordon Ramsay's restaurant are on my list. The best thing about my stay, every time, are the wonderful people that work at The Mandarin. From the gentlemen at the front door, to the people at the front desk. make feel so welcome. My favorite people are definitely are my room service friends. I'm terrible at names, but the tall, bald gentleman, the lovely dark haired lady with the beautiful accent and the shorter younger gentleman are the absolute best at what they do.

My colleagues and I had the pleasure of staying at Mandarin Oriental, Boston twice this year (June and July) while hosting our FIFA World Cup client hospitality programmes. Our stay was wonderful from start to finish, and our guests were very pleased with their overall experience. The hotel is perfectly located in the heart of Back Bay, one of Boston’s most beautiful and walkable neighbourhoods, with fantastic restaurants, shopping and many of the city’s top attractions just moments away. Breakfast at Ramsay’s Kitchen, the hotel’s in-house restaurant, was an excellent start to each day, and I’ll have to return next time to experience the renowned spa. A huge thank you to Heather for helping arrange our group booking, Erika and Maho for their outstanding support throughout, Paul and Puika from Concierge Service, the Front Desk, Bell and In-Room Dining teams for their consistently excellent service. A special mention to Jason, the Hotel Manager, whose leadership is reflected in a team that genuinely cares. Mandarin Oriental, Boston truly sets the standard for warm, personal luxury hospitality. I can’t recommend it highly enough.

Great stay at the Mandarin Oriental in Boston! The staff was extremely friendly and helpful, and the location is convenient to public transit, Newbury Street, and plenty of shopping. The rooms were spacious with very high ceilings. 5 stars!

What a delight! I arrived after a very late flight and was greeted warmly by the front desk. My room was immaculate and the bed and linens were SO comfortable, I fell asleep immediately. I was happily surprised to find a dental kit in the bathroom drawer as I had forgotten my toothbrush. Little touches like this make the Mandarin Oriental in Boston stand out above all others.

I have been coming back several times and was impressed every time. Recently had a wonderful massage and spa experience as a Mother’s Day treat. The facility has all you can expect from a 5-Star hotel. The match energy balls made freshly at the kitchen were excellent! My therapist Cecilia is highly skilled, knowledgeable, and extremely tentative. She listened carefully and tailored her approach based on my feedback and even recommended at-home care and exercises to further improve my overall wellbeing. Will come back again soon. :)