The Plaza, A Fairmont Hotel

Iconic place of New York, you can just visit it like a museum, there are two shops one for "Home alone" with Heroes clothes that you can buy, and another for all who adores books "Éloïse at Plaza Hotel" a great children's book, about a naugty girl who livde in this hotel, you can buy souvenirs, and there's her post box with all people around the world who are writing to Éloïse!!! I adored it!!!!

The staff and the hotel are superb! The staff are so helpful. Jose and Erica were the two that stood out to me. We did the Home Alone 2 experience. Wow. It included a 4 hour limo ride to all the hot spots, and our driver Mike was so kind he let us pick where we wanted to go. It came with a hot cheese pizza and a cooler full of Coke a cola and water. Then you get 19 scoops of ice cream with all of the toppings. Served through room service. Also got a teddy bear with a balloon and two turtle dove ornaments like in the movie. They always have real flowers. They told me they change them out every Thursday. The shower has wonderful water pressure. The bed was very comfortable. Our room has a terrace. I really enjoyed being out there listening to the water fountain. There are 2 chaise loungers to sit on. The most beautiful hotel I have ever stayed at. It is expensive but I feel it was worth every penny .

We had a lovely afternoon enjoying tea at The Palm Court located in The Plaza Hotel. The service was impeccable. One person in our party had some food allergies and the chef came out to talk with her. He made delicious alternative for her. The finger sandwiches, pastries and teas were delicious.It was an exceptionally experience. You must go at least one. Enjoy your visit.

I recently had the pleasure of enjoying coffee here with my family, and it was an absolutely wonderful experience! The service was exceptional—every staff member we encountered was friendly and attentive, making us feel right at home. The ambiance of the place is stunning, filled with aesthetic details that create the perfect backdrop for photos. Each corner is more picturesque than the last! I left feeling inspired and eager to return. I can’t wait to come back and explore the rooms as well. This spot has definitely secured a place in my heart, and I highly recommend it to anyone looking for a charming coffee experience!✨✨✨✨

We had the most awful experience here. When you go somewhere like this, paying prices like $36 - $38 for a turkey club, you expect good service and the fries that are served hot. The hotel included a service charge of 18% - we would have left nothing the service was so bad. Absolutely abysmal service. Firstly we asked the server if we could put our coats somewhere. He looked at us and said - "you can put it on the chair next to you", w. We had wine and water, when the water arrived there was only one glass which was slammed down on the table, water splashing everywhere. We had dietary concerns and when asked what could be altered to be gluten free the server looked at us and said "whatever" and was very dismissive. When the food arrived it was cold and the wine wasn't fresh. The only saving grace was because we had our jackets we were able to make a quick exit. AVOID THIS PLACE.